Welcome to the Customer Service Center…
We’re here to help! IMPORTANT: Due to limited one-on-one resources, if you have questions about your program materials and lessons, please refer to the Facebook group. You will get faster responses from fellow peers. For tech or billing questions/concerns please visit the Contact Page. Thanks!
Mission and Philosophy
All services and products are offered in good faith with our philosophy in mind. Clear Mind. Full Heart. Happy Life.
Our Perspective…All Healing is Self-Healing Ultimately, all healing comes down to your own healing…even when it comes down to the healing of the world. Every drop in the ocean of humanity needs to be clean and pure to fully drink of it. Each drop that allows for clean and refreshing nourishment provides a deeper level of purity for the global ocean. Every drop counts. Respect for Personal Space & Healthy Boundaries Healthy boundaries are essential in order to maintain healthy relationships, including professional and therapeutic relationships. We’re committed to creating space for respectful learning, healing and coaching. All users and clients of dlrichard.com are required to honor healthy boundaries. Emotional Healing Sessions can bring up emotions that have been stored in your system. You are encouraged to take the time in your life to find a quiet place to listen to, and regularly express, your emotions. Owning your emotions and taking responsibility for your emotional healing is key to improving your overall health and well-being. Spiritual Free Will Choices made in the present affect future outcomes. As we respect your free will to choose and create your own experience of reality, we focus on the present moment. Focusing on empowering you and the world in the present moment, the highest and healthiest choices create the world we want to live in. Divine Support You are a child of the universe who has a purpose here on Earth. You are on a healing journey of bringing your physical reality into alignment with your spiritual intent. Divine energies are around, offering you support in walking your highest path…
Terms of Service
Using this site constitutes agreement and understanding of the Terms of Service. dlrichard.com, including any subdomains, and its’ affiliates strive to provide professional and friendly customer service and a place for people to integrate healing into their lives. With this in mind, your usage of dlrichard.com constitutes the following agreement from yourself…
No Transfer of Intellectual PropertyAll materials are copyrighted and original materials that have been provided to Client are for Client’s individual use only and a single-user license. Client is not authorized to use any of Leo Richard’s or 8612120 Alberta Ltd’s intellectual property for Client’s business purposes. All intellectual property, including Leo Richard’s copyrighted program and/or course materials, shall remain the sole property of 2128610 Alberta Ltd. No license to sell or distribute these materials is granted or implied. By purchasing this product, Client agrees (1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights, (2) that any Confidential Information shared by 2128610 Alberta Ltd. is confidential and proprietary, and belongs solely and exclusively to 2128610 Alberta Ltd, (3) Client agrees not to disclose such information to any other person or use it in any manner other than in discussion with Leo Richard. Further, by purchasing this product, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, 2128610 Alberta Ltd. will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.
No part of this site may be reproduced in whole or in part, without authority granted in writing prior to use. Any unauthorized use of content may result in action by 2128610 Alberta Ltd. including but not limited to, complaints to ISP of offender and Civil Liabilities for Copyright violation. Thanks in advance for respecting 2128610 Alberta Ltd.
Site UseUse of this site in any form constitutes agreement and understanding of the Terms of Service. This site is not to be used for any illegal purposes, spamming, denial of service attacks, or any other prohibited activities. This site is copyrighted and is not to be scraped for addition to other sites, nor redirected to misleadingly sites under the name of another site. If information provided on this site appears on any other sites, 2128610 Alberta Ltd. cannot be responsible for this content, nor how it is used, nor construed.
SecurityWe use industry-standard efforts to safeguard the confidentiality of your personal information, such as firewalls and encryption. However, “perfect security” does not exist on the Internet.
Liability Policy2128610 Alberta Ltd. and its administrators will not be held liable for any personal issues arising from the use of this site or its services. Any choices or decisions made as a result of information provided by this site, is an act of independent will on your part. 2128610 Alberta Ltd. and its administrators are not responsible for the consequences of any such actions. Use of this site in any form constitutes agreement and understanding that 2128610 Alberta Ltd. has, in good faith, offered services which are intended as tools for entertainment and growth. We can make no guarantees regarding the validity or truth of any and all information obtained through the site. All persons accessing this site acknowledge that 2128610 Alberta Ltd. and its administrators have provided all the content and services available at https://www.dlrichard.com http://www.dlrichard.com and any subdomains in good faith. Our consultants are professional consultants; however, any comments offered are strictly personal opinions based on training or life experience. 2128610 Alberta Ltd. and its administrators are not responsible or in any way liable for any technical problems that may arise from use of the utilities provided by 2128610 Alberta Ltd.. This site is provided on an AS IS basis.
Special Admonitions For International UseRecognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.
IndemnityYou hereby agree to indemnify and hold 2128610 Alberta Ltd. and its administrators, affiliates, subsidiaries, licensees, shareholders, board, other partners and employees harmless and acknowledge that we shall not be responsible or liable, directly or indirectly, for any claims, proceedings and actions, deemed to be caused or alleged to be caused by any goods or services through our site, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the site, your connection to the site, your violation of the Terms of Service, or your violation of any rights of another.
Medical & LegalYou agree that any opinions or advice that may be construed to have a medical, psychiatric, financial or legal foundation are the opinions of a lay person and are not to be interpreted as anything but that. If you have medical, psychiatric or legal concerns, we strongly suggest you consult a licensed professional with expertise in that area. All site content, utilities and services provided by this site are provided for entertainment and personal growth purposes only.
LinksThis site may provide links to other web sites or resources. Because 2128610 Alberta Ltd. has no control over such sites and resources, you acknowledge and agree that 2128610 Alberta Ltd. is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that this site shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource. This also includes Facebook Groups.
Guarantees And Warranties
Guarantee Policy2128610 Alberta Ltd.s fully stands behind its services and products. As such we do not offer any guarantees. This is similar to going to a doctor. We do guarantee that we will do our best to help you in your objectives. Our materials are proven through our 20 years and results are linked to you taking responsibility and accountability for your life coupled with our expertise. Regarding Memberships, there will not be any refunds. Simply cancel your membership and upon your next billing cycle you will not be billed. You will continue to have access to any membership materials until the end date of your membership. If any technological problems arise while a client is trying to access their product or service, it will be addressed and every attempt will be made to correct it. Alternative forms will be offered. Any client not satisfied by the alternative means will be eligible for a refund provided the service has not yet been provided. If a service or product has been provided in part, the client agrees to make every effort to use an alternative method to access their service or product in order to ensure a fair outcome for everyone. We cannot be responsible for the quality, delivery or warranty of the products and services provided by our affiliates. All claims and concerns must be followed up by the client directly with the providing affiliate.
Disclaimer Of WarrantiesYou expressly understand and agree that: Your use of the site is at your sole risk. The site is provided on an “as is” and “as available” basis. The act of purchasing a service or product validates you have discerned that this site operates in ‘good faith’ and that your purchases are based on this decision. Any material downloaded or otherwise obtained through the use of the site is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. This site makes no guarantees, either expressly or implied, to the accuracy of any session, reading, or content of any nature. This warranty is hereby void if dissatisfaction is not expressed immediately and for a single specific purchase. To prevent abuse of our refund policy, this site reserves the right to limit or refuse purchases from individuals who invoke this warranty more than once.
Client ResponsibilityPrograms and courses are developed for strictly educational purposes ONLY. Client accepts and agrees that Client is 100% responsible for their progress and results from the Program. 2128610 Alberta Ltd. makes no representations, warranties or guarantees verbally or in writing. Client understands that because of the nature of the program and extent, the results experienced by each client may significantly vary. Client acknowledges that as with any business endeavor, there is an inherent risk of loss of capital and there is no guarantee that Client will reach their goals as a result of participation in the Program. Program education and information is intended for a general audience and does not purport to be, nor should it be construed as, specific advice tailored to any individual. 2128610 Alberta Ltd. assumes no responsibility for errors or omissions that may appear in any program materials.
FeesUnless otherwise specified all payments are in USD. To ensure continued quality and service, payment is required prior to the delivery of any service or product. Clients may pay by credit card, cheque or other means, providing that payment is received prior to service or product access. All payments are made through state-of-the-art technology and encrypted services. If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: [email protected].
Late PolicyFor telephone and video services: it is your responsibility to ensure we have your correct phone number, skype or google hangout address and that you are available to answer. At the beginning of each appointment there is a 10 minute ‘grace period’. A call will be placed at the scheduled time, if there is no answer a second call will be placed in 10 minutes. Any minutes after this 10 minute grace period will be deducted from your paid time allotment.
Cancellation PolicyCancellations with less than 24 hours notice will be charged a fee of $100.00 and missed appointments are charged full price for the session you missed. All in usd. Although you may receive a reminder for your appointments, it is your responsibility to be available for your appointments on time.
Acceptable UseThis site requires that users not access this site unless they are 18 years of age or older and legally entitled to do so in their place of residence or under legal guardian supervision. Any consequences resulting from unlawful use or accessing of this site will be solely the responsibility of the user. All users agree to be honest and forthright when accessing services. Users found to be masking identities or providing false registrations, financial information or payments may be banned from the site and face consequences including but not limited to: being banned from the site, complaints to the offender’s ISP and Civil Liabilities. Fraud, namely credit card fraud, will not be tolerated and any offending parties will be prosecuted to the full extent possible.
Further Terms Of Service
This site reserves the right to refuse service to any client for any reason.
Agreement To Terms Of Service2128610 Alberta Ltd. is committed to providing professional customer care and a place for you to integrate healing into your life. By using this site you are indicating that you are 18 years of age or have consent from your legal guardian, that you have read and agree to the terms of service. Also you are indicating that you are providing any information requested of your own free will and are not obliged in any way to do so. In addition you are confirming that all information you provide is correct to the best of your knowledge. Ok… now that you have read all of that dry stuff and agreed… on to the fun stuff! Thanks for reading.
Contact Us | Questions About Services & Products
You’re welcome to ask questions about our services and products. We also appreciate your assistance in reporting typos, broken links, and any other constructive feedback. Please Note: due to the high volume of internet traffic and questions, we are typically not able to respond to questions that do not directly pertain to our services and products. Thank you for your understanding.